Category Archives: optimism

Dear Universe: Message Received…You Can Stop Hitting Me Now

Last week was another one of those “learning” weeks.

It all started on Wednesday when my BFF Carolyn posted the video for Nickleback’s song “If Today Was Your Last Day” on Facebook.  I’m not a huge Nickleback fan, but I love the message of this song.  My favorite line: “Against the grain should be a way of life. What’s worth the prize is always worth the fight.”  After all of the discoveries from the past few weeks, you’d think I’d be used to this by now, but hearing this song stopped me in my tracks and reminded me just how fragile life is and how I shouldn’t be wasting any time doing things I don’t really care about.

Then came the hard lesson: on Friday morning, I learned that a kid I had known out in Calaveras County, and who I’d spent some time mentoring when I lived there, had died in a car accident the day before.

Holy. Shit.

He was only 20…newly married…his whole life ahead of him.  And gone.  Just like that.  His Facebook page is still up…his friends have been leaving messages and tagging pictures.  Welcome to mourning in the digital age.  I keep going back and reading the new posts and thinking over and over about the delicate thread we hang on by.

The Most Powerful Question In the Universe

Yesterday I promised to reveal the question that has transformed my life and taken me from playing small to playing larger than I ever have, from showing up as the janitor to embracing my inner rock star and finally, finally starting to live on purpose. But before I do, let me tell you a little about the events leading up to this discovery and how taking some of these steps can help you to finally quiet those voices in your head that keep telling you that you’re not good enough.

I’d been up visiting family in Oregon for my niece’s graduation. On the way home, we decided to stop overnight in the little town where I grew up, Cave Junction, Oregon (go ahead, Google it…you’ll be stunned). We spent Sunday night at my uncle’s house, and Monday morning we decided to putter around town for a few hours before heading back home to Sacramento.

It had been a long, long time, like a couple of decades, since I’d spent any significant time in CJ (that’s what we locals call it). I’d been back in my adult life for three occassions: the funerals of my grandparents, the funeral of my cousin, Steven, and the wedding of my niece, Kristy. Each of those trips had been accomplished, round trip from Sacramento, in a single day. Meaning in and out, no time for sight-seeing. This time was different; no one was in a hurry, and we just wandered around a bit.

And then it happened: I said I wanted to go to my old elementary school and take a picture and, as soon as I set foot on that hallowed ground, I started shaking and getting choked up, then crying. It made no sense. There I was, a grown man, standing in front of this timy little school and weeping. Ummm…WTF?

Stratospheric Success? Follow these Five Laws – Part 1 – Guest Post by Todd Pillars

The Go-Giver by Bob Burg and John David MannThe biggest reward of using the “The Go-Giver” as one of our Bob Burg International Consultant coaching programs is that not only do I get to read the book, I get to devour it (while being mentored by the author), and then I’m priveleged to share it with others. There is true power in knowing your craft well enough to teach it to others.

In a short 30 minute chat with Jerry Kennedy on his Blog Whisperer Radio program it has solidified my belief that business as we’ve known it for the last two decades (more or less, your mileage may vary) is so antiquated that to continue “as it’s always been” is maybe the most deadly thing you can do to your business.

If your business has stagnated over the last 12 months, if it’s slowed down to “just getting by”, or if you have serious concerns if you’ll be in business 12 months from now you can cheer up! Pick up the book and follow along as we discover and APPLY these “Five Laws of Stratospheric Success”.

The first Law, The Law of Value states; “Your true worth is determined by how much more you give in value that you take in payment”.

A Little Life Advice, Courtesy of Monty Python

This is one of my favorite moments from a Monty Python movie, and the life lesson it teaches is the core of my philosophy: you can always, no matter what your circumstances, choose to look on the bright side.

I was talking to a friend of mine whose wife is waiting for a liver transplant.  In addition, she’s just found out she has cataracts and will have to have surgery on her eyes before she gets the transplant.  I try to imagine myself in those circumstances; when I do, I’m incredibly thankful for my health and for the health of my loved ones.  I’m thankful that, at least for today, I feel pretty good.

The Beauty of Being Stupidly Optimistic

I’ve come up with a new name for the affliction in my brain; from here forward, I will refer to myself (and those like me) as stupidly optimistic.  ”Stupidly optimistic” describes the condition of being excited about the future with no tangible evidence that it will be any better than today.  That’s me: stupidly optimistic, almost to a fault.

I firmly believe that optimism is a key characteristic of those who succeed in life, but I’m beginning to think it may not be enough to be just plain optimistic; I think you may have to be stupidly optimistic, to push on in full expectation of a better tomorrow in spite of strong evidence to the contrary.  The stupidly optimistic are the ones who never surrender; they find a way to keep moving forward when everyone else has given up.  They meet defeat often, but they’re too dumb to give up.  I admire people like that, and I hope to be counted among them at the end of my days.

I’ve managed to surround myself with some pretty amazing people over the past couple of years, particularly during the last six months, and I would describe every one of them as stupidly optimistic.  It seems that I have little patience anymore for people who are ready to throw in the towel and give up on their dreams, and I spend less and less time with them, even the ones I was close to once.  I like spending time with people who dream big and act boldly.  I like risk-takers and fringe-dwellers, and even the occasional ne’er-do-well.  The rebels are my tribe.

At the end of the day, the only thing that’s going to get you out of bed tomorrow is your faith.  If any of us were to stop and consider the reality of our situation, we wouldn’t bother.  And in that way, I guess, everyone who makes the effort to get up tomorrow is an optimist; that’s a great start, and we can build on that foundation.

10 Steps to Become the Greatest Salesperson In the World – Part 7

“I will laugh at the world.” - from The Scroll Marked VII, The Greatest Salesman In the World by Og Mandino

Is there any ailment in the world that a good laugh won’t cure? I don’t think so. I mean, the jury’s still out on whether Norman Cousins actually healed himself by watching Marx Brothers movies, but I’ll tell you one thing for certain: he sure felt better!

And that’s all that really matters, isn’t it? I know that when things are going great and I’m happy, I can be sick as a dog and it doesn’t phase me. I to recover a lot faster from any illnesses, if I get them at all. On the other hand, whenever I’m feeling down or depressed, the slightest cold can put me down for days.

Once again, we find that it’s all a matter of our perception of our situation and our chosen reaction to it. We can choose to be in a depressing slump or we can do something about it: laugh! Have you ever been in a situation where things were so bad, so depressing, that you didn’t know if you could endure any more, then caught a case of the giggles? How did it make you feel? At first it’s a little disturbing and you question whether you’ve lost your mind, then you start to feel a little better. The giggle turns into a hearty belly laugh and, before you know it, you’re wondering what you were so worried about!

10 Steps to Become the Greatest Salesperson In the World – Part 6

“Today I will be master of my emotions.” - from The Scroll Marked VI, The Greatest Salesman In the World by Og Mandino

I woke up in a bad mood today. I was still tired from staying up until 1:00 AM writing a guest blog post, and I’d failed to meet my goal of getting this post finished in time for Wednesday morning . I must have slept in an odd position, because my shoulder was throbbing with pain. I left the house in plenty of time to make it to the meeting I was headed to, then got stuck in traffic. It seemed like a dozen or more bad drivers cut me off, and once I got off the highway every light was red. I ended up being 10 minutes late.

As I was parking my car, I stopped to check the rising tide of of frustration I was feeling. I realized that if I was going into this meeting under the control of the emotions I was feeling, I might as well get back in my car and head home; the meeting would be a pointless waste of time. Instead, I closed my eyes, took a couple of deep breaths and broke the spell of negativity I’d been under. The meeting turned out to be a success, and I was able to form an alliance that I believe is going to do great things for my business. All because I was able to master my emotions…this time.

Trust me: there have been many times that wasn’t the case, and I’m sure there are going to be many more. Why? Because I’m going to forget that I have the ability to control my emotions. I know I’m going to slip back into the illusion that all of us suffer under from time to time: the illusion that our emotions spring unbidden from somewhere deep in our hearts and that we can’t do a thing about them. It’s just an illusion, though. Our emotional reactions are programmed responses, and if they’re to be reprogrammed it’s up to each of us to get it done.

What Is HERO Selling?

Simply stated, HERO Selling requires the salesperson to be Humble, Ethical, Responsible and Optimistic.  I know that’s not the way most people are used to thinking of those in sales, but my mission is to make a believer of you.

You see, the reason you don’t think HERO is an accurate description of a salesperson is that precious few salespeople actually behave that way on a consistent basis.  But here’s a secret: the best ones do!! In fact, you’ve probably encountered many of these HEROs and weren’t even aware that you were being sold to.  Truth be told, you weren’t actually being sold to, at least not in the sense that the word has come to mean (i.e. being coerced to buy something against your will).  The HERO wasn’t selling so much as he or she was making it comfortable for you to buy.  And that, my friends, is the key to being a HERO.

More than anything, what the economy needs right now is for more people to feel comfortable buying again.  At the moment, people in general are very reluctant to part with any of their money out of fear for the day when they won’t have anymore to spend.  What happens if this trend continues? More shrinkage, more cutbacks, and even more bad news. What the world needs now is consumers, and it’s up to the salespeople of the world to gently coax them out of their shells.

Does this mean that I think salespeople should be trying to convince people to buy things they don’t need or can’t afford?  No.  All we have to do is look at the mortgage crisis to see where that kind of behavior leads.  What I do mean is that we, the salespeople of the world, have to make it OK for people to buy the things they do want, need and can afford.  And we need to do it now!

Information Overload and the End of the Recession

With the beginning of a new month on the horizon, I want to chat for a bit about information overload and its effect on the unwary salesperson. I’m sure you would agree that it’s very easy to get bogged down with too much information: from the daily news to talk radio to the endless stream of e-mail alerts, RSS feeds and Tweets, we receive far more information in a day than we can hope to process. This often leads to that old disease, the paralysis of analysis.

When we ask our minds to process too much information, we have a tendency to lose sight of the fact that information alone is useless. We have to put that information to use, and in a positive direction, before we receive any value from it. For example, consider all the data you’ve seen recently with regard to the economy. From the sub-prime mortgage crisis and the related plummet in real estate prices, to the oft-repeated declaration of “the worst depression since the Depression”, we are bombarded by data that has worked many people into a state of panic. This panic has caused many salespeople to fall into negative thinking patterns (“No one is buying in this economy!”) which prevents them from engaging in the very activities that could bring a swift end to all the bad news. Enough is enough, already!

Consider a different way to look at, process and do something with all that information that comes in the form of “bad news” about the economy. What if, instead of buying into the panic, the salespeople of the world looked at the situation as their cue to step up their efforts and invigorate the economy? What would happen then?

I’ll tell you what would happen: we would get the blood (in other words, the money) flowing again. That is the power that you, the world’s sales force, holds in your mortal hands. We all know that salespeople (and small business owners, entrepreneurs, solo-professionals, etc.) are the backbone to any thriving economy; at the same time, we can also exacerbate a stagnant economy. The only difference is in our attitudes. If we buy into the dismal outlook regarding the future, are we really going to feel motivated to get out and make our daily number of connections with prospects? If, on the other hand, we choose to let all that information motivate us to take responsibility for getting things moving again, we really can make a difference.

Successful Selling Is All In Your Head

Some sales trainers will tell you that the location of your sales presentations is of critical importance in making the sale; unfortunately, they don’t all agree what that location should be. Some say that sales presentations should be made in the prospect’s office, others in your office and still others in a neutral zone such as a restaurant. I’m going to break with these folks and say that the only place where truly successful selling takes place is right between the your ears.

The most important playing field in sales is and always has been your mind. Look at any sales superstar and you’ll see this is true. The truly great ones in any field succeed because they have developed the mindset for success. For some, this mindset has developed naturally because of good genes and a nurturing environment. For most of us, though, developing the right mindset takes a significant amount of work and a constant vigilance to guard any progress we make.

The reason for this is that we are under a constant barrage of negative messages from the world around us. We take in so much negative information on a daily basis, it can be a real challenge to keep our success mindset intact. What are some steps we can take that will help? Try these:

First, limit the amount of negative information you voluntarily take in on a daily basis and replace the negative with something positive. I talked about this a couple of days ago, but the point is this: be proactive with your mental intake.  Don’t just soak it all up like Sponge Bob…choose what you allow into your mind.  Your conscious mind is the filter for your unconscious, so use the filter wisely to sift out negative thoughts.  Do like Tom Hopkins says: whenever a negative thought starts to creep in, throw your hand out in front of you and shout “BAD SEED!”  You’ll be amazed at how effective this technique is for banishing negative thoughts…and the people who would spread them.